Frequently Asked Questions (FAQs)
What IT services do you provide to Boerne businesses?
We deliver a full stack of IT offerings including managed services, cybersecurity, cloud support, IT consulting, and backup & recovery. Each service is customized to address the operational, security, and growth needs of your business in Boerne.
How does TechSage Solutions safeguard our business against cyber threats?
We implement multi-layered security measures, including real-time threat monitoring, network firewalls, endpoint protection, and employee awareness training. This helps ensure your systems remain secure against evolving cyber threats.
What benefits do managed IT services bring to my business?
Managed IT services provide consistent monitoring and optimization of your infrastructure, reducing downtime, and eliminating the need for in-house IT burden. This allows your team to focus on operations rather than troubleshooting technical issues.
Can you assist with migrating to the cloud?
Yes—we specialize in helping businesses transition to secure and scalable cloud environments. From planning and migration to ongoing support, we ensure that your cloud services deliver flexibility and resilience tailored to your needs.
How do you ensure data is protected and recoverable?
We provide automated backups, off-site storage, and disaster recovery planning tailored to your business risk profile. In the event of data loss or a system failure, we ensure rapid restoration to minimize operational disruption.
How do you measure the success of your IT services?
We track performance via metrics like uptime percentage, average response time, number of incidents prevented, and client satisfaction. Regular reviews help refine our services to remain aligned with your evolving business objectives.
How often should my business update its IT strategy?
We recommend an annual strategy review or when significant changes occur—such as business growth, regulatory changes, or new system implementations. These regular reviews help keep your IT aligned with your current needs and goals.